Jordan Travel, Frequently Asked Questions
- Can we drink tap water at the hotel?
- What are the steps for organising my tour?
- How do I proceed with a booking?
- Will I be charged before arrival? What are your payment terms?
- Are your proposals binding?
- Should I rent a car or book a complete tour package?
- Can my driver be my guide?
- Is it dangerous to walk around at night?
- Can I contact past clients?
- Do you issue flight tickets?
- Do I need travel insurance?
- Is it safe?
- What’s the weather like?
- What’s the official language?
- What’s the official currency?
- How should I dress?
- Is alcohol allowed?
- What about visas and entry formalities?
- Public holidays and weekends?
- What are the hotels like?
- How do I stay in touch?
- What is Jordanian cuisine like?
- Do I need to tip for services?
- What’s the voltage in Jordan?
- What is the current time in Jordan?
- Is it possible to combine my tour with visiting nearby countries?
Hygiene standards in Jordan are high. With exhaustion and heat being the main risk to visitors, most 5 and 4 star hotels have installed purification systems. Nonetheless, a trace of chlorine will always be found in the water so we recommend that you rely on bottled water; tap water is safe, but a bit salty and not particularly pleasant.
If you are interested in a private tour, we recommend looking at our private tours section and if you’d like to make any changes to the itinerary, we are more than happy to accommodate. You can either specify the sites you want to visit and write your requirements in the additional information text box found at the bottom of the itinerary enquiry form, or you can just simply fill in the customised tour form and we will create a program based on your guidelines.
If you are satisfied with the proposal we've sent you, you should check available flights and proceed with flight bookings.
Once your arrival and departure dates are confirmed, we’ll then book accommodation and services accordingly. You will receive confirmation of all of your services once everything has been finalised.
Payment is settled when you arrive in Jordan. We accept cash (USD or Euros) or credit card (Visa and MasterCard). Please note that there is a 5% surcharge on credit card payments.
Not in any way are our proposals binding. You are not obligated to accept them, and we won't ask for any personal financial information while preparing your proposal.
Nonetheless, time and effort are put into arranging an itinerary, and we would appreciate it if all proposal requests are genuine.
We always tell our customers to book a tour with one of our drivers, unless you’re used to driving in a country where traffic rules are not followed by any means! To say the least, driving in Jordan can be incredibly frustrating.
Our drivers are well trained and very knowledgeable of the country’s sites and roads; they can show you places you would have otherwise missed if you were behind the wheel.
As the tourism board regulation does not allow a driver to be a guide, please be aware that a guide is not included in your tour. Nevertheless, your driver will be very knowledgeable of the area and can point out interesting sites and provide you with brief explanations as you drive past them. Many of our customers prefer to visit the sites on their own and follow the walking tracks, however there are local guides available for hire at particular destinations.
Jordan is very safe and its crime rate is low. However, a level of common sense is required and we advise that you stick to the main, well-lit streets, avoiding dark deserted alleyways.
Absolutely! Some of our past clients have offered to act as a reference and we are happy to provide you with their contact details.
We cannot issue inbound flight tickets.
Although your transportation is insured, we recommend you purchase your own travel insurance when buying your airline ticket.
When you arrive in Jordan, the first thing you will notice is how welcoming Jordanian folks are towards tourists.
It is considered to be one of the safest places in the world and Jordan maintains good relations with ALL of its neighbours.
Jordan has been westernised to a certain degree and as a result, is quite liberal. You shouldn’t feel any different than you would if you were in your home town.
With its varying altitude levels, the weather can be vastly diverse in different areas of Jordan. Lower areas like Aqaba can be visited all year round, with an average of 23°C during the winter months while it’s snowing in Amman!
Spring and autumn (March–May and September–November) are the best times to visit as the temperatures are not too extreme and the landscape is full of colour. Temperatures average at about 22°C.
The summer months are hot and have low humidity levels. Temperature can reach as high as 45°C in the lower regions.
The Dead Sea and Aqaba are the best places to visit during winter. The higher northern and central areas can be prone to snow with levels reaching as low as -8°C.
Arabic is the official language. English is widely spoken throughout the kingdom however, and most road signs are in English.
The Jordanian dinar (JD) is the official currency of Jordan. Piasters are the equivalent of cents/pence and you will often hear people referring to piasters (i.e. 1 dinar is equal to 100 piasters).
Banknote: 1, 5, 10, 20 and 50 dinars.
Coins: 5, 10, 25, 50 piasters.
1 USD = 0.708 JD (JD IS PEGGED TO THE USD)
Best rates are found in banks and exchange shops, although the ones at the borders and airports will add commission.
Travellers' cheques will be charged a commission (around 3–8 JD for all, or sometimes even for each cheque at banks).
Hotels will sometimes charge a lower rate for changing money, so if you can, check with them before heading to the exchange.
Banks are closed Fridays and Saturdays; some exchange offices are open.
While Jordan is not a very conservative country, it is still predominantly Muslim. We therefore recommend you wear moderate clothing that is not too revealing.
Also, don't forget to bring walking shoes, sunscreen and a hat. The sun can be unforgiving in the summer months.
Night temperatures are cool all year round, so it's best to bring warm clothes regardless of the time of year, particularly if you’re sleeping in the Wadi Rum desert!
A wide range of alcoholic beverages are offered at most hotels and restaurants. Don't forget to try the local Jordanian wine and beer!
Most nationalities can get visas at any entry point, with the exception of the King Hussein (Allenby) bridge, which requires a pre-issued visa. Some nationalities require visas in advance. Please check your nationality in the - Jordan visa requirements - section.
The Jordanian visa currently costs 40 Jordanian dinars ($56 USD) for a single entry, 60 Jordanian dinars ($85 USD)) for two entries, and 120 Jordanian dinars ($170 USD) for a multiple entry visa.
Groups consisting of five people or more can apply for a free collective visa, but must spend a minimum of two nights, and the group must be accompanied by a government certified tour guide.
Tourist visas expire after two weeks and are easily renewed. Otherwise, a penalty of $2 USD per day is applicable.
The official weekend in Jordan is Friday and Saturday; touristic sites are open on the weekend, but government offices and banks will be closed. Most Jordanian holidays follow the Islamic religious calendar, which vary each year by about two weeks depending on the lunar calendar. Muslims fast from sunrise to sunset during Ramadan, so we advise you to be respectful and not consume food, drinks or smoke outside tourist sites and restaurants during this period.
List of Jordan public holidays
- January 1: New Year’s Day
- January 30: King Abdullah II’s Birthday
- February 4: Mawled al-Nabawi
- Good Friday: date varies from year to year
- Easter Sunday: date varies from year to year
- Easter Monday: date varies from year to year
- May 1: Labour Day
- May 25: Independence Day
- June 10: Army Day/The Great Arab Revolt
- June 16: Al Isr’a wal Mi’raj
- Eid al-Fitr (end of Ramadan): date varies from year to year
- 5 days holiday—Eid al Adha: date varies from year to year
- Hijri New Year/first month of the Islamic calendar: date varies from year to year
- December 25: Christmas Day
Jordan hotels can range from luxurious 5 star hotels to budget hotels. Regardless of your price range, when we book your hotel, we select the best quality within your budget. We do regular check-ups on the hotels we use to ensure our clients will be satisfied. You can find a list of recommended hotels in Jordan in our hotels section.
Jordan has an excellent telecommunications infrastructure with three mobile networks: ZAIN; ORANGE; and UMNIAH. All of them offer prepaid GSM cards, which you can easily obtain from their showrooms at the airport and throughout the country.
You will also find paid and free WIFI in most of the hotels, as well as internet cafés throughout the cities.
Besides Arabic newspapers, the Jordan Times is a daily English newspaper that can be found in all cities. Some hotels will also provide a wide variety of foreign newspapers and magazines.
Jordanian cuisine is quite diverse. Most hotels offer a continental breakfast and open buffet dinner balanced between western and Arabic foods. Restaurants at tourist sites usually offer either À la carte menu with traditional Arabic food, or an open-buffet lunch. Fast-food chain restaurants such as McDonalds and Subway can usually be found in the major cities. Please ask your driver or guide for recommendations.
Tipping is not compulsory and you will not be asked to tip, however, it is usually expected. If you were satisfied with the provided services of your driver or guide, it is generally a nice token of appreciation. As for dining out, a service charge is usually included in the bill.
220 volts. To use 110 volts, you will need a converter.
Most of Jordan is +2 hours GMT, during daylight savings it is +3 GMT (daylight savings starts on the last Friday of March, and ends the last Friday of October).
We can easily combine our tours with neighbouring countries. Popular routes include Egypt, Lebanon, and The Holy Land.